At Ebita we work with user-friendliness and user value.
Typically, this is registered as increased conversion in online
sales, minimized time spent performing tasks and an overall
increase in user satisfaction.
Prototyping (high fidelity)
Ebita uses the Axure Rapid Prototyping Tool to create complex
and detailed prototypes. With these prototypes, we are able to
match user needs with outlines of business-critical functions. We
can also produce clickable prototypes for demonstration and
testing. Prototypes show the system's user interface and also have
a built-in specification suitable for producing detailed technical
specs for solution components and functions. We have produced
prototypes for Anklagemyndigheden, Bindslev, DFDS and
Scandlines.
Usability test with eye tracking
Someone has found your site - now what?
• Which parts of your website are attracting the most
attention?
• What information are your users ignoring?
• Are your call-for-action points clearly seen by users?
Eye tracking will answer these questions.
Ebita offers a wide range of usability tests with eye
tracking.
• Custom test - for larger and more detailed studies - Download Price and fact
sheet
• Instant test - for quick and concise studies - Download Price and fact
sheet
• Sales flows - specific research for process flows and
optimization of customer experience - Download Price and fact
sheet
• Market research - for online and offline marketing campaigns,
advertising and branding optimization
- Download
Price and fact sheet
Call us today and get more insight on how eye tracking can
strengthen your business' website
Sofie Bech, User Experience Researcher - 2819 3000.
Usability testing
The first step in delivering a profitable web strategy is often
to maximize the effectiveness of the current system. At the launch
of new systems, it is also common to test a prototype before
development is underway with a neutral third party. Many page views
is not a criterion of success in itself -- in fact, this can often
hide bad information architecture, weak interaction design, poor
naming, poor use of internal concepts, and excessive or unnecessary
clicking. Remember that users usually visit a site to solve a task.
The user's experience of you as a company and the number of
successful transactions depend directly on the efficiency with
which the users are served. As a dispatcher must optimize
communication through precise language, navigation elements must
consistently think "outside - in" for communication and
functionality. A usability test (or ease of use test) can provide
the necessary overview of the performance of your solutions to
improve profitability.
Focus groups
Did you reach your target audience? As a brand owner, you have
the clear advantage of knowing your product best. When it comes to
presentation or sale of your product - do you know what your target
groups prefer? Focus groups start with recruiting qualified
participants. Thereafter, we can systematically identify a range of
user scenarios to begin the evolution of your solution. This method
is based on gathering knowledge about your audience, and it serves
as a tool to uncover a series of attitudes and assumptions about
your product.